Duration: 3 Days Program
A finest program to develop the employees of the organization helping the organization in success and growth of the organization

Topics covering in the Program:

  • Confidence Building & Motivation
  • Time Management
  • Stress Management
  • Dressing Sense
  • Public Speaking
  • Body Language
  • Good Communication Skills
  • Goal Setting
  • Presentation Skills
  • Customer Care
  • Promotion of products & services

Benefits of the Program:

  • Achieve excellence in customer service
  • Creating environment of courtesy, helpfulness and warm welcome
  • Increased sales and profitability
  • Building long-term customer relationships
  • Confidence and positive attitude towards work and customers
  • Converting enquiries into sales
  • Effective Management of time and stress


Lectures, Audio Video Presentation, Examples, Games, Exercises, Role Plays

Target Groups:

: Senior and Middle level Managers, Employees